"As this was our first home buying experience, we were obviously a little fearful of the entire process. We started searching with another agent and were quite disappointed with what little information and assistance we received, however, being our first time, we figured this may be, what to expec..."
"As this was our first home buying experience, we were obviously a little fearful of the entire process. We started searching with another agent and were quite disappointed with what little information and assistance we received, however, being our first time, we figured this may be, what to expect. Just as we were about to give up on the entire process, we were referred to the Jessica Licona team and our lives changed at that point. From the very start, we knew they were the right choice for our new family. They were incredibly knowledgable, understanding, and supportive and guided us step by step through the entire process, making us feel more than at ease. We had a specific deadline and every time we became frustrated with the process, they gave us the motivation and worked harder than we ever thought was possible in order to find us the perfect home. Even after walking us through the closing process, they have remained an excellent resource and, as crazy as it sounds, a trusted friend who has never left our side, answering all questions in a timely manner. We can't say enough about Jessica, Claire and the rest of the Licona team and I will ONLY refer them to our friends and colleagues as well as use them with our next real estate adventure! We are writing this review because stellar customer service is few and far between nowadays, and theirs is beyond anything we have ever experienced in the past. They should be proud of the lives they change with their dedication and compassion. THANK YOU from the bottom of our hearts."